Last Updated: May 14, 2026
At Answer Ninjas Voice AI, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect and how we use, share, and protect that information. By subscribing to our service, you agree to the terms outlined below.
1. Information We Collect
We collect personal information from subscribers in order to provide our Voice AI service effectively. The types of information we may collect include:
-Personal Identification Information: Name, email address, phone number, billing information (credit card number, billing address).
-Subscription Information: Plan type (Starter Ninja, Pro Ninja, or Black Belt Ninja), setup fee, monthly or annual subscription status, and payment details.
-Usage Data: Information about how you interact with our service, including your subscription plan, service usage, and preferences.
-Communication Data: Any communication sent through our support system, email correspondence, and customer service interactions.
2. How We Use Your Information
We use your information for the following purposes:
-Provide the Service: To set up, maintain, and support your subscription and the AI voice service you selected.
-Billing and Payment: To process payments, send invoices, and manage your subscription plan.
-Customer Support: To assist with any issues, inquiries, or support requests.
-Updates and Notifications: To notify you about updates, changes, and new features related to the service, as well as billing reminders and notifications.
-Improvement of Service: To analyze usage patterns and improve our services.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
-Service Providers: We may share information with third-party service providers that help us with processing payments, providing customer support, or managing technical aspects of our service.
-Legal Requirements: If required by law, we may share your information in response to a legal process or government request, such as a subpoena or court order.
-Business Transfers: In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred as part of the transaction.
4. Security of Your Information
We take reasonable steps to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes the use of encryption and secure access protocols. However, no method of transmitting data over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
-Access and Correction: You can access and update your personal information through your account settings or by contacting our support team.
-Cancellation and Deletion: You can cancel your subscription by providing a 30-day notice via email to our support team. Upon cancellation, we will delete your account information, except as required by law.
-Opt-Out of Communications: You can choose to opt-out of promotional emails by following the instructions in the email or by contacting us directly.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience with our service, such as remembering your preferences and enabling certain features. You can control cookie settings through your browser settings.
7. Third-Party Links
Our service may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Updated on" date at the top of this page and notify you via email or other communication channels. Your continued use of the service after the changes will be deemed as acceptance of the updated policy.
9. Contact Us
If you have any questions about this Privacy Policy or need further information, please contact us at:
Phone: +1 832-220-1090
By subscribing to Answer Ninjas Voice AI, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.